FAQs
Refunds and Cancellations
Ticket sales are final; no refunds or cancellations.
Reservation Changes
You may reschedule your tickets with at least one business day's notice for a $5 fee. Please have your order number ready when calling. Season Ticket holders are entitled to one complimentary date change per show. Tickets may only be exchanged for another performance of the same production.
Same-Day Changes
All same-day date changes are $8, including for Season Ticket holders.
Missed Shows
Missed shows and unused tickets cannot be rescheduled or transferred.
Performance Cancellations
If a performance is canceled, you may reschedule, donate tickets, or request a gift certificate. Refunds are not available.
Age Range
No children under the age of four or babes-in-arms. Youth Stage productions do not have any age restriction.
Assisted Listening Devices
Available upon request.
Mobility Devices
Please inform us in advance if you will remain in your wheelchair or if we need to store your device backstage.
Special Accommodations
Call the theater ahead of time if you have questions or need specific assistance.
Seating and Late Arrivals
Doors open 30 minutes before each performance. Latecomers will be seated at the discretion of house management and may be assigned to alternate seating.